Tilt sash downward view balance tilt shoe. Refer to Illustration
1 to disengage balance rod from tilt shoe. Caution:
Do not allow rod to disconnect from tensioning tool.
- If sash is dropping, add tension by rotating
the balance in the opposite direction (against
the tension). Apply the same amount of tension
to both sides. Do not exceed more than two full
turns at a time. Reconnect rod to tilt shoe. Reposition
sash and check operation. For additional tension
repeat the process until sash holds position properly.
- If sash is rising by itself, less tension
is required. Release the same amount of tension
on both sides by allowing the tensioning tool
to rotate in the same direction (with the tension)
for one or two full turns. Reconnect rod to pivot
shoe. Re-position sash and make sure it operates
properly. Process should be repeated if necessary.
- If rod is disconnected from pivot shoe, then
follow Illustration 2 for position of balance
rod before connecting tensioning tool and tensioning
balance. Apply the same amount of tension to both
sides.
Note: Balance tool can be purchased from dealer.
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Note: Make
sure sash is raised at least 3" off sill before tilting
lower sash.
- Remove Screw
- Rotate rod slightly to the right
- At same time, pull rod downward
- Remove rod from the pivot lock shoe
- Replace screw
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Illustration 1

Illustration 2
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